Job Description:

The SAP SD IS Retail Consultant will be responsible for designing, implementing, and supporting the Sales and Distribution (SD) module integrated with SAP IS Retail. This role focuses on managing sales processes, pricing, promotions, order management, and billing functionalities tailored for the grocery retail sector. The consultant will also ensure seamless integration with other SAP modules and manage the specific needs of the retail business, such as point-of-sale (POS) integration, and store operations.

Key Responsibilities:

SD-IS Retail Implementation and Support:

• Implement and configure the SAP SD module in line with IS Retail business requirements.
• Manage and optimize sales order processing, pricing, billing, and credit management.
• Support retail-specific processes like promotions, assortment, discount, markdowns, and pricing for different sales channels (in-store and e-commerce) and idocs integrations.
• Manage the complete order-to-cash process, including sales orders, delivery, and invoicing.
• Handle cross-channel fulfillment, including store replenishment and order fulfillment from various channels (e.g., online, in-store).
• Configure pricing procedures, including discounts, promotions, and markdowns, specific to the retail environment.

Retail-Specific Processes:

• Support POS integration, ensuring smooth data flow between POS systems and SAP SD.
• Manage retail promotions, loyalty programs, and other customer-specific pricing strategies.
• Configure seasonal sales and markdown management processes.

Integration with Other SAP Modules:

• Ensure smooth integration between SD and other modules such as MM, FI/CO, LE, and IS Retail.

Master Data Management:

• Maintain customer master data, pricing conditions, and material master relevant for SD processes.
• Ensure accuracy of pricing conditions, customer hierarchies, and sales area data.

Reporting and Analytics:

• Develop reports and KPIs to track sales performance, delivery schedules, and customer billing.
• Support analytics related to sales trends, promotions, and customer behaviors.
• Provide insights on sales data to help optimize business operations.

Support and Troubleshooting:

• Provide end-user support for the SD-IS Retail module, troubleshooting issues, and resolving them promptly.
• Ensure system performance and availability, especially during high sales periods or promotional events.
• Assist with upgrades, system enhancements, and patch management to keep the system running optimally.

Education / Experience:

Education:

• Bachelor’s degree in Computer Science, Information Technology, or related field.

Experience:

• Minimum of 8 to 10 years of SAP SD-IS Retail Functional Domain experience.

Skills:

• Strong problem-solving skills and attention to detail.
• Ability to work both independently and collaboratively within a team.
• Good communication skills to liaise with technical and non-technical stakeholders.
• Time management and ability to prioritize tasks effectively.
• Handle iDocs management PLU,WBBDLD etc
• Well known about integration between the systems