Fishery Supervisor

Department: Operations – Stores activities Employment Type: Full Time Contract
REF ID: #192

Job Summary: 

  • To manage the set-up of Fishery Section in accordance with company standards.
  • Manage a team of fish mongers in maintaining the shop floor achieving high levels of freshness, availability, merchandising integrity and hygiene standards.
  • Ensure the level of customer service within the category footprint is of high standard and any fish mongers interaction with customers is monitored for coaching
  • Deliver excellent customer service at the service counters and monitor and give feedback regularly to drive a consistent standard of professional, friendly customer interaction
  • Ensure adherence to company processes in delivering a safe and legal shop floor, complaint with Baladiya requirements and a safe working environment for colleagues and customers
  • Organise replenishment to achieve maximum availability ahead of peak trading times and reduce stocking interference whilst the store is busy
  • Place orders as directed by the Section Manager in order to maximize availability of product whilst minimizing inventory
  • Collate daily wastage/damage figures for onward communication to the Area Manager , advise Section and Branch Managers of the wastage trends/ products and take action to resolve
  • Keep legal records as required to a high standard and for easy access
  • To ensure the control of inventory through accurate order process, storage and periodic stock takes
  • Coach and mentor all team members, especially direct reports for performance and work closely with them during the various stages of the performance cycle (goal setting, performance evaluations etc.)
  • Perform all other duties as delegated by the Section Manager , or as per business requirements


  • Bachelor’s degree in any field preferable, although not mandatory given relevant previous retail experience


  • Minimum 2 years experience in Fishery Section in quality retail organization
  • Previous Middle East/GCC experience is preferable


  • Attention to detail and visual merchandising acumen a must, passionate fresh foods
  • Strong team management and process skills, financial analytical knowledge in fresh
  • Good communicator and influencer, able to liaise with more senior people